Data Protection

7wing Privacy Policy — Our Commitment to Protecting Your Data

This privacy policy clearly explains how your personal data is collected, stored, and protected on 7wing. We believe transparency is the best form of security.

Last Updated: January 2026

Why Your Data Is Safe with 7wing

We place the highest importance on user privacy. Here are the core principles behind our data protection approach.

SSL Encryption

All data transfers on 7wing are secured with 256-bit SSL encryption. No third party can access or read your information.

Your Data Is Never Sold

Your personal data is never sold or used for advertising. It exists solely to serve you.

Secure Servers

All data is stored on firewall-protected servers. Regular security audits ensure your information stays protected at all times.

Your Control

You can contact us at any time to view, correct, or delete your personal information.

Restricted Access

Only authorized personnel may access your data when necessary, and every access is logged.

Transparency in Bengali

Our Privacy Policy is written entirely in Bengali so you can easily understand your rights.

By using any 7wing service, you are considered to have read and accepted this privacy policy. For any questions, write to us at support@7wing.app.

01

Introduction

7wing (hereinafter referred to as "we", "7wing", or the "platform") is a trusted Sports Betting platform for users in Bangladesh. We understand that your personal information is highly sensitive, and we take the utmost care to keep it secure.

This Privacy Policy explains what information 7wing collects, how it is used, who it may be shared with, and what rights you have over your data. This policy applies to our website, mobile app, and all related services.

7wing's Privacy Policy is built on international data protection standards. We believe every user has the right to know where their data goes and how it is used. Transparency is our core principle.

Important: This Privacy Policy should be read alongside our Terms & Conditions. Together, both documents govern our relationship with you.

02

What Data We Collect

7wing collects several types of information, broadly divided into two categories — what you provide directly and what is collected automatically while you use the platform.

Information You Provide Directly

  • Full name & date of birth (for age verification)
  • Email address & mobile number
  • Current Address & Country
  • National ID or passport details (for KYC verification)
  • Payment method details (bKash, Nagad, Rocket, or bank account)
  • Information provided when contacting our support team

Automatically Collected Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Logs of your activity on the platform (betting history, transactions, etc.)
  • Login Time & Session Duration
  • Information Collected via Cookies & Tracking Technologies
Data Type Reason for Collection Mandatory?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Email & Phone Communications & Security Notifications Yes
Identity Document KYC Legal Obligations For Withdrawals
Payment Information Transaction Processing Yes
Device & IP Security & Fraud Prevention Automatic
03

How Information Is Collected

7wing collects user information through several methods. In each case, we ensure the process is secure and fair.

  • Registration Form: Information you provide during account creation is stored directly.
  • KYC Process: Documents uploaded for identity verification are stored on encrypted servers.
  • Transaction Records: Every deposit and withdrawal is logged automatically.
  • Cookies: Cookies save your preferences and browsing behavior as you navigate the website.
  • Support Chat: Information you share via live chat or email is used to improve the quality of our service.
  • Third Parties: Transaction confirmation details may be received from the payment gateway.

Please Note: 7wing will never call or email you asking for your password, OTP, or full payment card number. Any such request should be treated as fraudulent.

04

How We Use Your Information

7wing uses collected information only for specific, legitimate purposes. We never misuse data or use it beyond what has been authorized.

  • Account Management: Creating, verifying, and maintaining your account.
  • Service Delivery: Processing bets, transactions, and VIP benefits.
  • Security: Detecting fraud, money laundering, and suspicious activity.
  • Legal Obligation: Meeting the requirements of regulatory authorities.
  • Contact: Important notifications, account updates, and support.
  • Service Improvement: Analyzing user experience to improve the platform.
  • Responsible Betting: Identifying signs of excessive betting and providing appropriate support.

7wing never sells personal information to third parties for advertising purposes. That is our firm commitment.

05

Data Sharing Policy

7wing may share your information with third parties in limited, specific circumstances. In every case, we ensure your data remains protected.

Who We May Share Your Information With

  • Payment Processor: To process transactions with bKash, Nagad, Rocket, or your bank only.
  • KYC Service Provider: Trusted third parties for identity verification.
  • Legal Authorities: When required by court order or government directive.
  • Security Partners: To prevent cyber fraud and money laundering.

Who We Will Not Share Your Data With

  • Advertisers or marketing companies
  • Data Brokers or Information Sellers
  • Unaffiliated Third Parties
  • Competitors or other betting platforms

Please Note: Any third party we share information with is contractually required to uphold the same standard of privacy — it is a condition of our agreement.

06

Cookie Policy

7wing uses cookies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

  • Essential Cookies: Essential for login sessions and security — cannot be disabled.
  • Preference Cookies: Remembers your language, theme, and personal settings.
  • Analytics Cookies: Collecting site usage statistics to improve our services.
  • Security Cookies: To detect fraud and protect your account.

You can disable non-essential cookies through your browser settings, though some features may not function properly as a result. Visit our help center to learn more about cookies.

07

Data Retention Period

7wing does not retain user data longer than necessary. Retention periods are determined based on the type of information involved.

Data Type Retention Period
Account Information (active accounts) For as long as the account remains active
Account Data (Closed Accounts) 5 years after account closure
Transaction Records 7 years (legal obligation)
KYC Documents 5 years
Support Contact 3 years
Cookies & Session Data 30 days to 1 year

Once the retention period expires, data is securely deleted or anonymised so you can no longer be identified.

08

Your Rights

As a 7wing account holder, you have the following rights over your personal information. Contact us at any time to exercise them.

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You can correct any inaccurate or outdated information.
  • Right to Erasure: You can request deletion of your data unless retention is required by law.
  • Right to Restrict Processing: You can restrict the use of your data for specific purposes.
  • Right to Data Portability: You can receive a copy of your data in a readable format.
  • Right to Object: You may object to the processing of your information in certain circumstances.

We will respond to any request within 30 business days. For complex cases, it may take longer, but we will keep you informed.

09

Security Measures

7wing uses industry-standard security technologies and practices to protect your data. Our security framework operates on multiple layers.

  • 256-bit SSL Encryption: All data transmissions are encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
  • Firewall Protection: Advanced firewall to prevent unauthorized access.
  • Regular Security Audits: Regular system testing conducted by external experts.
  • Access Control: Staff access to information is restricted on a need-to-know basis.
  • Incident Response Plan: A rapid response plan is in place for data breach incidents.

Your Role: Use a strong password, keep 2FA enabled, and never share your login credentials with anyone. Security is a shared responsibility.

10

Children's Privacy

7wing strictly does not serve users under the age of 18. We do not knowingly collect any information from minors.

Age verification is carried out at registration, and KYC documents are requested in cases of suspicion. If a minor's data is collected inadvertently, it will be deleted immediately and the associated account will be closed.

If a parent or guardian believes their child has created an account on 7wing, please contact us immediately at support@7wing.app.

11

Policy Updates

7wing may update this privacy policy as needed. If changes are made, we will inform you through the following methods.

  • The date and nature of any changes will be clearly noted on the website.
  • You will be notified of significant changes via email or a profile notification.
  • You will be notified at least 30 days before any major changes take effect.

Continued use of 7wing after any changes have been made constitutes your acceptance of the updated policy. If you do not wish to accept the new policy, you have the right to close your account.

To view previous versions of our privacy policy, please contact the support team.

12

Contact

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our data protection team is always ready to help.

  • Email: support@7wing.app
  • Help Center: /help-center
  • Response Time: Usually within 24–48 hours

Your privacy matters deeply to us. If you ever have a concern, don't hesitate to reach out — we're committed to resolving it.

Now that you know our Privacy Policy, go ahead and register

7wing is committed to protecting your data. Start betting today with a secure, transparent platform and full support in Bangla.

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